Limits
What we do not claim
We do not promise that a percentage of participants will “become confident,” avoid every scam, or change a health behaviour. Those claims cannot be honestly attached to a six-session literacy program, and they do not belong in a procurement brochure.
We do not publish another organization’s numbers as if they were ours. We do not display star ratings, testimonials or named client results on this site. Learner comments are not harvested for marketing. If a committee wants qualitative notes, they are delivered inside the confidential report, not on a public page.
We do not treat survey movement as a clinical or financial outcome. Health Navigation measures whether people completed a prep sheet, not whether an appointment went well. Fraud modules measure recognition in an exercise, not losses avoided. That distinction is written on the first page of the closing report.