Questions
These are the questions that arrive with RFPs, RFIs and first briefings. The answers below are the same text carried in the structured data for this page. If your file needs a document rather than a web page, request the pack from the contact form.
A personal device is helpful but not a hard condition. Many intakes run with a shared tablet cart in a recreation room, a library, or a branch. Email is the default way we send a sign-in link, yet a coordinator can request a short-code path at scoping for people without an address. Printed packs cover the hour when a device fails. The support line can walk a person through joining without asking them to create a consumer account.
Yes. English and French are first-class languages for curriculum, facilitation, print and the support line. A network licence can run parallel intakes rather than mixing languages in a single hour. Custom examples — a library card, a branch name, a health pamphlet — can be prepared in the language of the intake. We do not treat French as a delayed translation of an English original issued weeks later.
Plan for a briefing of about thirty minutes, roster supply, a weekly glance at the summary we send, and hosting time if you use a physical room. The coordinator does not have to teach the content. Hosts keep the room; Aiforseniorslife leads the session. After the first intake, most coordinators report that the weekly summary is the standing task, not a second job. Exact hours depend on cohort size and whether print distribution is centralised.
The session is built around one task, spoken rehearsal, a sandbox, and an optional ten-minute practice. That structure is more tolerant of mixed ability than a content-heavy webinar. Hosts may sit beside a person without becoming assessors. We do not claim that the program is a clinical intervention, and we do not screen for diagnosis. If a site needs a quieter group or a shorter live span, that is a scoping decision, not a surprise on the day. People who cannot join live still have the 90-day recording and the print pack.
A closing report is issued on the agreed schedule. Learner-level records are then kept only for the retention period in the licence and the privacy addendum, after which they are deleted. A tabular export can be provided before deletion. We do not sell the data and we do not pass it to third parties for their own purposes. Hosting for program records remains in Canada. Written requests for earlier deletion are handled as the addendum allows. Enquiry records from this website are a separate class and are described in the Privacy notice.
Yes. The Pilot cohort tier is one program and one intake, typically 12 to 40 learners, used to test devices, hosting and the report pack. It uses the same session length and support line as a larger licence so the test is realistic. A pilot is quoted per intake after scoping. It is not a discounted “trial week” with missing reporting. If you proceed to a department or network licence, the curriculum spine does not change.
No. Programs teach behaviours that transfer: judging an answer, verifying through a second channel, setting a reminder, reviewing permissions. Named tools appear only as examples in a sandbox. A licence does not require a vendor relationship, an app-store install, or a branded account. If a custom module must use a local example — a library catalogue or a member portal — that is scoped in writing and still does not lock the pedagogy to one consumer chatbot.
Session scripts are dated. When a tool’s behaviour, a fraud pattern, or a reporting route in Canada changes in a way that would mislead a learner, we issue a revision rather than a silent edit. Coordinators receive the new script and print sheet for the affected week. We do not rebuild the six-session spine for every product launch. The principles — one task, rehearsal, sandbox, short practice — stay put so a network is not retrained from zero each quarter.
On request we supply an accessibility statement describing WCAG 2.2 AA interface targets, contrast, type size, captions, keyboard access, reduced motion, print packs and the support line. The statement is written for a procurement file and is oriented to AODA practice without pretending to replace an organization’s own obligations. We also supply the course outline and an implementation plan. If your process uses a specific questionnaire, name it in the briefing notes so the reply can follow that form.
Fees are quoted per intake after scoping. They are not published on this site because cohort size, language split, facilitation load, custom modules and reporting depth change the work. The three licensing tiers — Pilot cohort, Department licence and Network licence — describe volume and support, not a price list. A briefing reply will state what we need in order to quote. There is no automated sales sequence and no public discount code.
Further
Write to [email protected] or call +1 416 572 3180 during office hours, Monday–Friday, 08:30–17:30 ET. For a written outline, use the briefing form. Mention sector, likely cohort size, languages, and whether the request is a pilot, a department licence, or an RFP.